Multiple stores. Zero babysitting.
One live view of everything
Every storefront in one live view — rush orders, late orders, and exceptions surfaced before a customer ever feels them.
AI automation · built for e-commerce
Your
support,fulfillment,inventory,marketing,
running itself.
Custom AI systems for e-commerce teams — support that answers itself, ops that don't need babysitting.
Book a Free Discovery Call
Works with your stack
Shopify
Etsy
Klaviyo
Zendesk
Slack
Google Cloud
Amazon
What we automate
Four pillars. One flywheel.
Each automation lowers the cost of the next.
Operations
Every storefront in one live view. Orders, fulfillment, and inventory sync without a human data bridge.
- Rush & late orders flagged automatically
- Every store's order ops in one place
- Exceptions caught before customers feel them
Customer Support
“Where’s my order?” answers itself, 24/7. Hard tickets reach a human with the whole story attached.
- Order-status answers, instantly
- Proactive delay notifications
- Full-context handoffs to your team
Marketing
Lifecycle flows that fire on behavior, not batch-and-blast — built on data your store already generates.
- Segments that build themselves
- Churn risk flagged early
- Lifecycle & winback flows on triggers
Data & Inventory
SKU-level margins, predictive replenishment, one source of truth for profit.
- Restocks predicted before shelves run dry
- Every variant, every store, watched
- Ask inventory questions in plain English
How it works
A simple process. A working system at the end.
STEP 01
Discover & Map
We audit your workflows live. You leave with a map of where time and money leak.
STEP 02
Build & Test
Built against your real stack and real edge cases. You see it working before it goes live.
STEP 03
Launch & Support
We launch, monitor, and tune — with a direct line to us, not a ticket queue.
Proof of work
Busywork, turned into measurable wins.
No vanity metrics — these systems run in production, every day.
100sof hours of busywork eliminated
$50k+a year in headcount you didn't hire
24/7coverage, no extra headcount
2–6 wksfrom idea to live system
Customers hear it from you first
Answers before anyone asks
Order-status questions answer themselves, and delays trigger outreach before anyone writes in. Support that runs while you sleep.
Revenue recovered on autopilot
Flows that fire themselves
Segments build themselves, churn risks get flagged early, and lifecycle flows fire at the exact moment they matter.
Stockouts caught before they happen
Inventory that sees ahead
AI agents watch every variant across every store, predict restocks before shelves run dry, and answer inventory questions in plain English.
We don't sell software. We build automation that fits how your team actually works.The team at Automated Thinking
Beyond e-commerce
Bigger or unusual automation problem?
E-commerce is our specialty, but we take select custom engagements — internal ops, data pipelines, agent systems.
FAQ
Questions, answered straight.
What can you actually automate in my store?
Most commonly: customer support (order status, returns, FAQs), order and fulfillment exceptions, inventory and ops alerts, product content, and reporting. On the discovery call we map your specific workflows and tell you which ones are worth automating — and which aren't.
Do I need to be technical?
No. We handle the build end to end. You get plain-English documentation and systems your team can use without writing a line of code.
Will this work with my existing tools?
That's the point. We build on top of your current stack — Shopify, Klaviyo, Gorgias, Slack, spreadsheets, whatever you run — rather than asking you to switch platforms.
How long does a build take?
Scoped builds typically launch in 2–6 weeks depending on complexity. You'll get a concrete timeline after the discovery call, not a vague estimate.
What about my customer data?
We design with data security first: least-privilege access, your accounts stay yours, and we walk you through exactly what each automation can see and do before it goes live.
What does it cost?
It depends on scope — automation projects are priced per build, not per seat. The discovery call is free and you'll leave with a workflow map either way.
Get started
Ready to get your hours back?
A free 30-minute call. We map your workflows together and show you what's worth automating.
Book a Free Discovery Call or email contact@automated-thinking.com