Custom AI systems for e-commerce teams. Support that answers itself, and ops that don't need babysitting.
Book a Free Discovery CallEach automation lowers the cost of the next.
Every storefront in one live view. Orders, fulfillment, and inventory sync without a human data bridge.
“Where’s my order?” answers itself, 24/7. Hard tickets reach a human with the whole story attached.
Lifecycle flows that fire on customer behavior, built on data your store already generates.
SKU-level margins, predictive replenishment, and plain-English answers about your stock.
We audit your workflows live. You leave with a map of where time and money leak.
Built against your real stack and real edge cases. You see it working before it goes live.
We launch, monitor, and tune it, and you get a direct line to us instead of a ticket queue.
These systems run in production, every day.
One live view of everything
Every storefront in one live view. Rush orders, late orders, and exceptions surface before a customer ever feels them.
Answers before anyone asks
Order-status questions answer themselves, and delays trigger outreach before anyone writes in.
Triggered by what customers do
Segments build themselves, churn risks get flagged early, and lifecycle flows fire at the exact moment they matter.
Inventory that sees ahead
AI agents watch every variant across every store, predict restocks before shelves run dry, and answer inventory questions in plain English.
We build automation around how your team already works.The team at Automated Thinking
E-commerce is our specialty, but we take select custom engagements: internal ops, data pipelines, and agent systems.
Late orders and sold-out best sellers, and what actually fixes them.
The package stopped moving on Tuesday. The customer emailed on Friday. You found out when you opened the email. How to hear about late orders before your customers do.
Most stockouts get blamed on a demand spike. Pull the numbers and demand was normal. The supplier said four weeks and shipped in seven, and the reorder point was still doing math on four.
Most commonly: customer support (order status, returns, FAQs), order and fulfillment exceptions, inventory and ops alerts, product content, and reporting. On the discovery call we map your specific workflows and tell you which ones are worth automating and which aren't.
No. We handle the build end to end. You get plain-English documentation and systems your team can use without writing a line of code.
That's the point. We build on top of the stack you already run, like Shopify, Klaviyo, Gorgias, Slack, and spreadsheets, so you never have to switch platforms.
Scoped builds typically launch in 2–6 weeks depending on complexity. You'll get a concrete timeline after the discovery call, not a vague estimate.
We design with data security first: least-privilege access, your accounts stay yours, and we walk you through exactly what each automation can see and do before it goes live.
Builds typically start in the low five figures. Projects are priced per build, not per seat. The discovery call is free and you'll leave with a workflow map either way.
A free 30-minute call. We map your workflows together and show you what's worth automating.
Book a Free Discovery Call or email contact@automated-thinking.com